Basically, this service will provide you with help for optimizing your store and won't help with general business management tasks. To make this clearer we have shared some examples of tasks that are accepted (store optimization) and tasks that won't be accepted (business management).
WHAT'S INCLUDED (STORE OPTIMIZATION)?
Here's a list of some of the tasks that you can request:
- Product updates
- Collection creation and updates
- Client list import/update
- App installations
- Implement new functionality through your theme or apps
- Update content for a new line of products
- Banner designs for product pages, collection pages, or homepage sections
- Banner design for new product lines, new seasons, or special promotions.
- Shipping Settings
- Payment Gateway settings or integrations
- Domain integration
- Simple HTML & CSS development jobs
- Add pages
- Theme customization, updates, and upgrades
- Trust Badges
- Mega Menu configuration
- Advanced Menu Categorization
- And more...
WHAT'S NOT INCLUDED (BUSINESS MANAGEMENT)?
This service provides you with assistance to make monthly improvements to your Shopify store, whether it's in the backend or the frontend. However, this service is not meant for us to take your place and manage your business for you, so here is a list of the things that are not included in the service:
- Order management (example: sending shipping labels to clients, following up with orders, etc)
- Customer support (example: responding to your clients, managing customer service, working in a CRM, etc)
- 3rd party system management (example: setting up an automated emails sequence in Mailchimp, updating information in CRM or project management tool, etc.)
- API Integrations
- Custom payment integrations
- Advanced Development requests (example: develop a custom mega menu with 5 level deep links)
- Tasks related to business management instead of store optimization
While we try to show you a list of what's included and what's not, due to the individuality and complexity of each business, you may have specific needs that are not mentioned here. We reserve the right to reject a request that doesn't entirely fit in what's included in our service, so please contact us to verify!